Returns & Exchanges
Customers in the United Kingdom
You can return unfitted items that you are not happy with within 28 days from purchase. If you’d like to return something or you believe you have a faulty item please contact us via email and we will do our best to resolve the issue with as little fuss as possible.
Returns should be addressed to:
MUD-UK, Unit 4b Craggs Country Business Park, Hebden Bridge, HX7 5TT.
Customers outside of the United Kingdom
If your item is faulty please contact us via email mud@mudstuff.co.uk
If you wish to return an item because you no longer require it and it's within 28 days from purchase, please use the link below.
MUD International Returns Portal
What is Right of Withdrawal?
If you are located in the European Union, Norway, Iceland or Liechtenstein, you may have the legal right to withdraw from your online purchase within 14 days of receiving your order, without providing a reason.
If you choose to exercise your Right of Withdrawal within this period, you may return eligible items and receive a refund in accordance with applicable consumer protection laws. Certain products may be excluded from this right where permitted by law.
To exercise your Right of Withdrawal, please click the button below and submit your request through our withdrawal portal within 14 days of receiving your order.
Once your request has been submitted, we will provide instructions on how to return your items.
